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How do I check the withdrawal status on the blockchain?
It usually takes a few minutes to tens of minutes for the transaction to be processed. Failure The transaction was not successfully broadcast on-chain. Possible reasons include network congestion, insufficient transaction fees, etc. You may contact the sending platform for assistance. Unable to find this transaction The transaction may still be pending on the blockchain. It is recommended to wait a short while, and if needed, contact the sending platform to verify or resolve the transaction.Published on Jun 12, 2025Updated on Feb 1, 202665I haven't received the SMS code
Use voice verification: Wait 60 seconds, then select Voice Verification to receive a call instead of an SMS. Cooling period after failure: If you see “SMS sending failed,” wait about 2 hours before trying again. Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance.Published on Aug 16, 2023Updated on Mar 30, 202632,664P2P ad requirements (Asia)
days 50 40 80% 40 10 3,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 PKR Buy Lite 90 days 100 80 85% 80 20 5,000 100 sell Lite 60 days 50 40 90% 20 40 5,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999Published on Aug 28, 2023Updated on Nov 17, 2025192Demo trading
It'll only quote your RFQ once and leave this price live for 60 seconds before allowing it to expire. To get a new price from the trading bot, please cancel and re-price your demo RFQ. Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.Published on Jun 29, 2022Updated on Dec 3, 20251,745Options trading FAQ
Single order rate limit is 60 requests per 2 seconds. Batch order rate limit is 300 requests per 2 seconds. Colocation users have 4 times the standard limits. For market makers, please contact your account manager or institutional@okx.com to raise any rate limit.How do I access trade history for options (Public)? Orderbook trade history is available via websocket. Please note this only includes orderbook option trades. RFQ trades history is also available via websocket.Published on Nov 19, 2024Updated on Feb 9, 20264How do I use OKX Wallet Trader Mode for copy trading?
Token age: filter by how long the token has existed (for example, buy tokens created within 60 seconds to 5 minutes). Applicable to buy scenarios only. Token blocklist: exclude tokens added to your blocklist. Applicable to both buy and sell scenarios.How do I use copy trading?1.Published on Dec 10, 2025Updated on Mar 23, 202618What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on Aug 16, 2023Updated on Mar 24, 20261,769P2P ad requirements (Africa)
Trade Amount Max Liable Orders AOA Buy Lite 30 days 25 15 80% 0 0 50$ 100 Sell Lite 30 days 20 10 80% 0 0 50$ 100 Buy Super 0 0 0 80% 0 0 0 9999 Sell Super 0 0 0 0% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 Sell Diamond 0 0 0 0 0 0 0 9999 GHS, ZAR, UGX, XOF, XAF, ETB, TZS, RWF Buy Lite 30 days 25 15 80% 0 0 50$ 100 Sell Lite 30 days 20 10 80% 0 0 50$ 100 Buy Super 0 0 0 80% 0 0 0 9999 Sell Super 0 0 0 0% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 Sell Diamond 0 0 0 0 0 0 0 9999 KES Buy Lite 60Published on Aug 28, 2023Updated on Dec 18, 2025202How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on Mar 5, 2025Updated on Sep 10, 20255What's Strategy protection and hidden personal trades features?
Strategy protection hides key trade information from non-copy traders and delays updates for copy traders by 5 minutes. This ensures that your trade strategies remain confidential and reduces the risk of slippage. When enabled, Strategy Protection hides key information about ongoing trades from non-copy traders.Published on Jul 14, 2024Updated on Apr 4, 202662What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in. If the issue is not resolved, please reach out to our customer support.SEPA deposit account Update your SEPA transfer details in your online banking system if you have standing instructions with your bank.Published on Jul 2, 2025Updated on Nov 17, 2025169How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on Sep 5, 2023Updated on Mar 19, 2026673OKX ZERO Trading Fees event FAQs
Your first rebate card will be credited to your OKX account within 20 minutes after you have successfully enrolled into this event. You will receive an email and app notification with the information regarding the rebate card value and expiry date once the card has been credited. Subsequent rebate cards will be sent within 20 minutes after you have used up the allocated 100 USDT from the rebate cards. The eligible fee rebate will be credited back to your funding account the next day.Published on Jul 6, 2023Updated on Apr 3, 202638OKX listing mechanism
Additional trading rules apply during the first 5 minutes after the Call Auction: Market orders are not supported during the first 5 minutes after trading begins. This includes TP/SL orders that meet trigger conditions during this period will not be triggered and will be cancelled. Orders placed during this period are subject to a maximum order size of 10,000 USD per order. These limits would be lifted once the five minutes have concluded. Pre-openWhat is Pre-open?Published on Apr 27, 2018Updated on Apr 2, 20267,469How do I register an account on OKX?
A six-digit registration verification code will be sent to your email and you'll have 10 minutes to enter the verification code into the Enter your email code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Mar 3, 202627,150