All
FAQ
Announcements
Product documents
How do I verify OKX's ownership and balance of the wallet address?
/bitcoin-cli getblockcount command to check whether the rollback is completed, or you can view the node output log judgment Node output log 2. Configure the parameters Open rpc.json file Configure btc-related RPC parameters in the rpc.json file and save the file Example: configure the parameters 3. Verify whether the balance of an on-chain address is consistent with the balance shown in the snapshot file by using the CheckBalance tool.Published on 26 Sept 2023Updated on 26 Jan 2026FAQ996How to solve the problem of encountering errors when logging in to wallet
Download and log in to the wallet extension through our official website. If you’re using batch tools, download them only from trusted sources. Thank you for your understanding and support. If the issue persists, contact your browser’s customer service team. OKX team July 15, 2024Published on 15 July 2024Updated on 17 Nov 2025AnnouncementsHow to solve the problem of encountering password errors when logging in to wallet
Dear OKX users, We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows: Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked.Published on 20 June 2024Updated on 17 Nov 2025AnnouncementsHow do I authorize a new device when I log in?
If the device has not logged in within 30 days of being recognized as a different device, you will need to log in again, and it will no longer be considered an authorizable device. To download the OKX app, you can download via: Android: Download via Android/HarmonyOS system methods iOS: Log in to your Apple ID in the App Store, then search for OKX to download.Published on 31 Aug 2023Updated on 16 Mar 2026FAQ13,736Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Generating sampling proof: using the Merkle root as a random source, we sample the data. To avoid leaking computation trace data, we avoid the data with an index of *k ** extension_factor during sampling and generate the Merkle proof path corresponding to the sampling index. We do the sampling inspections to check whether the polynomial committed is a valid polynomial satisfying the constraints listed in number 1.Published on 10 May 2023Updated on 8 Sept 2025FAQ179Dual Investment VIP program announcement
Below is a sample screenshot:Please note Program data is subject to OKX’s official records, and OKX reserves the right to final interpretation. OKX reserves the right to adjust Dual Investment VIP status requirements based on market conditions. Any illegal, fraudulent, suspicious, or dishonest activities will result in the revocation of VIP status and disqualification from future events. Regards, OKX team February 14, 2025Published on 14 Feb 2025Updated on 17 Nov 2025AnnouncementsSelf-Managed Super Fund (SMSF) FAQ
You can download your complete trade, deposit, and withdrawal history from OKX in CSV, PDF, or via API. An SMSF account follows the standard maker/taker schedule for customers. You can learn more here.3. How can my SMSF account trade more safely going forward? To enhance the security of your account and crypto assets, we recommend the following best practices: Strengthen Account Security Enable multi-factor authentication (MFA) for all trustee logins.Published on 2 July 2025Updated on 3 Dec 2025FAQOKX to adjust components of USDT/USD index
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. 4. Final calculation depends on the number of exchanges with valid data.Published on 16 Mar 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of STX/USD and STX/USDT indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. 4. Final calculation depends on the number of exchanges with valid data.Published on 23 Mar 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of USDC/USD and USDC/USDT indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. 4. Final calculation depends on the number of exchanges with valid data.Published on 12 Mar 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of several indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. Final calculation depends on the number of exchanges with valid data.Published on 17 Oct 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of several indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. Final calculation depends on the number of exchanges with valid data.Published on 14 Oct 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of ETH/USD, USDC/USD and USDC/USDT indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. 4. Final calculation depends on the number of exchanges with valid data.Published on 11 Mar 2023Updated on 17 Nov 2025AnnouncementsOKX to adjust components of several indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. Final calculation depends on the number of exchanges with valid data.Published on 10 Nov 2023Updated on 3 June 2024AnnouncementsOKX to adjust components of several indexes
If the exchange trading pair in the index sample is inconsistent with that of the index, it shall be converted into the corresponding price of the same currency based on BTC/USDT, BTC/USD, USDC/USD, USDT/USD, etc. For example, if a component of the ETH/USD index is ETH/USDT, multiply the component by the price of the USDT/USD index to convert it into the price of the ETH/USD index. Final calculation depends on the number of exchanges with valid data.Published on 23 June 2023Updated on 17 Nov 2025Announcements